| 1.
Need Help? Get it from Tracemaster Support
We would like to introduce Monty to the HSS team...
Monty has been involved in the IT industry for many years and operates her
own computer sales and support business. She also manages other high
volume websites with customer support and communication. Monty is well
qualified to provide customer support and direct any technical support
issues to the appropriate person. She is based in Katherine NT and will be
working closely with Ben and Ian to ensure the highest standards of
software support are maintained, and also provide a personalised service
with our HTM users to meet the continuing development needs of the
program.
Please note our new National Support number (local call charge).
# 0421 416 786
You can also email Monty at support@dharpa.com
All email correspondence is responded to within 24 hours.
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2. Harvest TraceMaster Upgrade Now Available For
Download
Upgrade v3.24 is now available for download from the website. Harvest
Tracemaster is constantly being upgraded to improve the product and add
new features. If you have any problems or questions, please email Monty at
support@dharpa.com
Download the update from here: http://www.dharpa.com/htm/7_downloads.html
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3. E-TraceMaster Demo Now Online
We are excited to announce that the first commercial release of the e-tracemaster
on-line software. E-Tracemaster Supply Chain Management is a website
designed to allow growers and agents to interact with the packhouse
software. The software is a pilot project to allow central pack houses to
report their pack out, sales and payments information to their grower
suppliers on line. The grower supplying the central pack house can obtain
a registration license, which allows the growers to simply log in and view
and print their own information from the central server. This provides
many benefits to both grower and packer by eliminating time-wasting faxes,
as well as historic records in a data base for future reference at the
discretion of the grower. Another innovation is the ability of agents to
now log in and enter the sales information on line which is then available
to growers and packers alike. Check out the demonstration at http://www.dharpa.com/htm/9_etracemaster_login.html (note:
username and password not required for the demo). If you have any
questions or suggestions, please email support@dharpa.com
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4. Latest Event: 2002 Mango Conference
Horticulture Software Solutions (HSS) were one of this year's Gold
Sponsors for the Australian Mango Industry Association's Annual
Conference, held in Darwin. 250 delegates attended consisting of Growers,
Retailers from Australia and Asia, International Supermarkets and other
Industry bodies. With the busiest booth HSS received strong interest and
endorsement of the current and future developments of the software.
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5. Contributions from Readers
We invite all Agents and Readers to contribute stories and information
that may be of interest to readers of the Tracemaster Newsletter. Email to
support@dharpa.com
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6. FAQ's
Your questions answered.....
We invite you to email us with any questions, problems or suggestions.
Responses are published for all readers in the newsletter and on the
website. Send to Monty at support@dharpa.com
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7. What's coming up next....
What is featuring in the next newsletter?
a) Data Recording Devices:
Enter data directly into Harvest Tracemaster with hand-held recorders.
For pallet entry, consignment, transport, manifest reconciliation.
b) E-Forms:
Electronic forms design, automation and data collection from Formatta.
SUBSCRIBING TO THE TRACEMASTER NEWSLETTER
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support@dharpa.com with SUBSCRIBE followed by your EMAIL
ADDRESS, in the subject field. An acknowledgement will be returned to you
by email within 24 hours.
UNSUBSCRIBING TO THE TRACEMASTER NEWSLETTER
To unsubscribe to TRACEMASTER NEWS, send an email to support@dharpa.com
with UNSUBSCRIBE followed by your EMAIL ADDRESS, in the subject field. An
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